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Freshservice

Freshservice is an internal IT helpdesk and service management platform that helps modern organizations simplify and automate their internal IT operations.

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AI Operation Agent
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Disciplinary Action

Record formal warnings or corrective actions taken against employees.

ModuleHuman Resources
EntityEmployee Record / Incident
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Training & Certification

Track completed trainings, certifications, and continuing education records.

ModuleHuman Resources
EntityEmployee Training
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Minimum/Maximum Stock Threshold

Define reorder points and prevent overstocking or stockouts.

ModuleInventory Management
EntityInventory Rule / Reorder Settings
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Demo/Free Trial Request

Allow users to request product demos or free trials, signaling strong buying intent.

ModuleSales
EntityContact
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