Freshworks is a cloud-based customer relationship management (CRM) platform that helps businesses manage their customer interactions across sales, marketing, and support.
Schedule and manage blog posts, social media updates, and SEO-optimized content.
Track completed trainings, certifications, and continuing education records.
Promote webinars, trade shows, or conferences, and automate attendee follow-ups.
Collect feedback on customer satisfaction to drive improvements and retention.
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