Marchex is a conversational marketing and analytics platform that helps businesses understand and optimize their customer interactions across multiple channels, including calls, texts, chats, and social media.
Measure conversions, bounce rates, and engagement for marketing landing pages.
Log working hours, track attendance, and sync with payroll or billing.
Collect detailed information from clients to create a formal customer record.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
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