Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Initiate internal tasks or service requests for facilities, maintenance, or production work.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
Request and approve business travel, including estimated costs and itinerary.
Automatically send follow-up emails or content based on lead behavior.
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