Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
Automatically send follow-up emails or content based on lead behavior.
Apply for credit terms with vendors or financial institutions.
Request and approve business travel, including estimated costs and itinerary.
Record safety incidents, near-misses, or workplace accidents for compliance and analysis.
The complete infrastructure to deploy, audit, and evolve your AI agent workforce. Move from brittle code to validated outcomes.