Zendesk Sunshine is a CRM platform built on AWS that allows you to create personalized experiences, capture every customer interaction, and build modern customer applications.
General inquiries or messages from prospects; starts the sales conversation.
Record increases or decreases in stock due to loss, damage, cycle counts, etc.
Allow users to request product demos or free trials, signaling strong buying intent.
Allow employees to update personal, banking, or emergency contact details.
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